Privacy Policy

1. Introduction
1.1 We are committed to safeguarding the privacy of our users. This policy is designed to ensure that we safely handle your personal data in accordance with relevant regulations and legislation such as UK General Data Protection Regulations 2018 (the “Data Protection Regulations”).

1.2 This policy applies in those cases where we act as a data controller for the personal data of our website visitors and service users. This means those cases where we can decide the purposes and method of processing your personal data.

1.3 By using our website, you are agreeing to the terms of this policy.

1.4 These privacy rules explain what data we may collect from you, what we will do with that data and explains how you can limit the publication of your information and how you can choose whether or not you would like to receive direct marketing communications.

1.5 In this policy, “we”, “us” and “our” refer to Pitfield GlobaEducational Services Limited. Further details about us can be found below, in section 9 of this Privacy Policy.

1.6 We reserve the right to update and make changes to this Privacy Policy from time to time. You should check back regularly to ensure that you are up to date with any changes to this policy. Any changes posted will have effect from the date of such posting.

2. How we use your personal data
2.1 In this Section 2 we set out:

(a) the general categories of personal data that we may process;

(b) the purposes for which we may process personal data; and

(c) the legal basis of the processing in each case.

2.2 We may obtain personal data from you:

(a) when you register with us either through our website or througg our mobile App;

(b) by talking to our counselors or experts;

(c) which you give to us over the phone or by email, whatsapp or by text messages.

2.3 We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your website or service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is either your specific consent or where we are not legally required to ask for consent, we may process this data for our legitimate interests, namely monitoring and improving our website and services.

We may process your account data. The account data may include your name, surname, date of birth, marital status, family details, home address, email address, mobile phone number, your qualification, your passport details, financial data such as bank account, payment details, card details, and your website user ID and password. We may also receive from you photographs, and copies or photocopies of educational documents. The account data may be processed for the purposes of providing our services to you, operating our website, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. Specific services which may be the subject of your account data include using such data:

to interact with colleges, universities or other educational institutions on your behalf regarding application, enrolment and other matters related to higher education. Other matters may include applying for visa, making travel arrangements, opening a bank account and accommodation;
to process your application for admissions;
to suggest and guide you to seats of higher education;
to assist you with the process of your higher education;
to provide you with details and referrals of relevant services from our partners that relate to your higher education, for example applying for visa, making travel arrangements, opening a bank account and accommodation services;
to keep you updated on the latest in the field of education; and
to notify you of news and events.

The legal basis for this processing is either your specific consent or where we are not legally required to ask for consent, we may process this data for our legitimate interests, namely providing services requested and monitoring and improving our website and services.

2.5 We may process information relating to transactions, including purchases of goods and services that you enter into with us and/or through our website (“transaction data”). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying goods or services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.

2.6 We may process any of your personal data identified in this policy where necessary for administrative purposes including in the exercise or defence of legal claims. The legal basis for this processing is our legitimate interests, namely for administrative record keeping, processing transactions and maintaining business records or for the protection and assertion of our legal rights.

2.7 If you supply any other persons personal data to us, you must do so only if you have the authority of such person to do so and you must comply with any obligations imposed upon you under the Data Protection Regulations.